A System for Continually Increasing Individual Performance and Organizational Productivity
Consistently successful companies create high expectations, set highly demanding goals, and consistently achieve excellent results. In order to fulfill its vision and ambitions, it is vital that an organization execute to the highest standards.
Performance Management is a defined process for aligning organizational, team and individual goals, and for continually improving team and individual performance.
About Dr. Resnick’s Performance Management Services
Dr. Resnick has developed a unique approach to performance management. His system is described in his newest book, "Energizing Workplace Performance," which can be purchased through this website.
In addition to the availability of his book, Dr. Resnick consults with selected organizations to help them design, develop and install their own performance management system, customized to the needs and requirements of their business environments.
Dr. Resnick also provides both training and coaching to executive and senior management in the implementation of this system, providing them with the tools and skills needed for them to serve as organizational role models as the system is rolled out throughout their organization.
Finally, Dr. Resnick’s approach and support materials can be customized and converted into "Train-the-Trainer" materials and workbooks for implementation by managers at all levels of an organization.
The following sections provide a brief overview of some of the core performance management concepts and principles of this approach.
The Performance Management Process
Performance Management is the essential process that enables leaders and employees to set priorities in alignment with the organization's mission, and subsequently maximize individual, team and organizational performance. Alignment within the organization, from executive level management, to functional groups, to work teams, all the way to the individual contributor is facilitated with a performance management process.
The process is also a tool that enables employees to know exactly where they stand and what they need to focus on to improve their own performance and to grow within the company. This can only occur when leaders and employees work together to define each individual’s purpose, core responsibilities, results-based goals, measures, and stretch targets against which performance can be monitored.
But it is not enough simply to monitor progress against established objectives. Progress must be communicated by the leader to the employee and support must be provided in the form of coaching and counseling to improve performance on an ongoing basis.
In an organization without a performance management process, leaders often base their performance reviews on annual meetings in which judgment or opinion form the basis of the discussion, rather than actual results based on performance. The review and feedback sessions throughout the performance management process enable leaders to base their performance reviews on results because of the clarity of goals and measures that have been set. Feedback sessions, whether about productive or nonproductive performance, are important opportunities for communication and improvement.
A performance management process enables leaders, teams and employees to perform more effectively, thus improving the performance and business results of the organization as a whole.